Activate your ITSM process automation
Automate processes related to the delivery of your IT services is more than just asset. Automation...
Automate processes related to the delivery of your IT services is more than just asset. Automation...
It starts with a brief morning meeting between two managers of a large service company. One comes...
Evolution, transition, transformation, modification or variation of services. So many terms that...
Like the entrepreneur who has the flair to seize the right opportunities, intuition in Service...
Ensuring optimal continuity of patient care while streamlining costs is a real challenge....
Yes, simplicity and speed are two terms used repeatedly. They are so that we can now speak of an...
What to do with our IT assets? How to manage our CI (configuration items) optimally? Do we want the...
IT professionals responsible for support activities constantly seek to improve their processes and...
For any organization, good knowledge management is essential and directly affects the continuity of...
Incident management, a reactive approach to solving a request or determine a solution to restore...
Your ITSM software is perhaps the most important aspect of your IT department. It is also a major...
Nothing requires 99.99% uptime and high resolution speed more than healthcare. Patient outcomes...
For any organization, service management is a key issue. Applications are numerous and their...
A comprehensive and easy to use service catalog will help to increase your IT department’s...
You might already be familiar with IT service management (ITSM) tools like C2 and have noticed some...
Many organizations today are improving their Service Catalogue…which is a core artifact required to...