Digital transformation (3)

Yes, simplicity and speed are two terms used repeatedly. They are so that we can now speak of an...

IT professionals responsible for support activities constantly seek to improve their processes and...

Incident management, a reactive approach to solving a request or determine a solution to restore...

Your ITSM software is perhaps the most important aspect of your IT department. It is also a major...

You might already be familiar with IT service management (ITSM) tools like C2 and have noticed some...