Blog C2 ITSM | Powerful and flexible IT Service Management

5 signs your service management has outgrown Excel

Discover the signs that your service management has outgrown Excel and learn how modern platforms...

Enterprise service management made simple for mid-sized organizations

Learn what enterprise service management really means, how it differs from ITSM, and why mid-sized...

Beyond IT: how ESM brings clarity to every department

Enterprise service management (ESM) extends ITSM into HR, facilities, and finance. Discover how...

IT performance indicators: how to track what really matters

Learn how to leverage dashboards and KPIs to improve IT service performance. Discover the three...

Optimize service management with department-specific catalogs

Optimize service management with tailored departmental catalogs, enhancing processes, improving...

Effective incident management: turning disruptions into opportunities

Effective incident management transforms disruptions into opportunities, ensuring service stability...

Optimizing HR management with ITSM

Streamline HR processes with ITSM to enhance efficiency, security, and employee experience. ITSM...

The role of ITSM in transforming healthcare services

Discover how ITSM optimizes healthcare operations, from facility maintenance to patient feedback,...

Harnessing ITSM to enhance citizen engagement and municipal efficiency

Discover how IT Service Management (ITSM) enhances citizen engagement and municipal efficiency...

Top 3 questions to ask an ITSM service provider before you buy

7 technologies needed to build smart cities

Learn about the technologies needed for smart cities and how they can improve infrastructure...

5 ITSM trends you need to know for business efficiency

Learn about the latest ITSM trends that can revolutionize your business efficiency. Discover the...

5-step stress-free ITSM change request process

Streamline your ITSM change request process with our easy, 5-step guide to handle standard, normal,...

6 change management tips for implementing an ITSM tool

Implementing a new ITSM tool? Learn 6 change management tips to ensure a smooth transition, engage...

Why you need a self-service portal

Discover the value of implementing a self-service portal in IT service management. Learn how it can...

ITSM vs. ITIL: What’s the difference?

Explore the key concepts and best practices of ITSM and ITIL to optimize your IT services and...

Why ITSM in education is a gamechanger

Discover how ITSM can revolutionize education institutions. From improving efficiency to fostering...

Help your company prepare for the future by reinventing IT

Prepare your company for the future by reinventing IT. Embrace change, improve core components, and...

How ITSM helps organizations beyond the IT department

Discover how IT service management (ITSM) goes beyond the IT department to benefit the entire...

Use change management to improve your risk compliance

Improve risk compliance and drive digital transformation with effective change management. Discover...

Digital transformation