The challenges of meeting core goals in healthcare IT
Nothing requires 99.99% uptime and high resolution speed more than healthcare. Patient outcomes...
4 essential elements | Effective management of citizens’ demands
For any organization, service management is a key issue. Applications are numerous and their...
How to justify the cost of your IT department?
A comprehensive and easy to use service catalog will help to increase your IT department’s...
The benefits of ITIL: why IT best practices matter today
You might already be familiar with IT service management (ITSM) tools like C2 and have noticed some...
4 key points to consider before you kickstart your Service Catalogue
Many organizations today are improving their Service Catalogue…which is a core artifact required to...